Client Testimonials

Kathleen was our agent and she was very helpful in helping us find a home. Not only with finding a location that fit our needs, but helping us to determine our needs and how they evolved after seeing different homes. As first time home buyers she helped us navigate the sometimes confusing process and was very helpful whenever we had questions. I believe that she helped us get the best possible deal on our beautiful home.

Best Agent I have ever used in NC. She is top notch on her game and her team is second to none. They help and guide you through a tough and complex process. at times it is very hard to navigate the sales process and they will be sure that you have a smooth a ride as possible. They really know how to market your home in its best light.

After working with Brenda, Tim, and Lee while purchasing my first house, I would definitely recommend them to anyone who wants an honest and trouble free experience. Not only are they responsive, helpful, and professional, but they also go out of their way to work with closing attorneys, home inspectors, and the like who also meet up to their standards so you can be sure that, every step of the way, things will go as smooth as possible. Given my own experience, when compared to that of my friends or co-workers, I'm really glad my wife and I decided to go with Brenda and her team because they really were top notch. Plus, since this was our first time, they actually took the time to explain the whole process to us and answer any newbie questions we had -- a quality we both really appreciated.

I have bought and sold over a dozen houses both in Canada and the United States and I can honestly say that Brenda and her team were the best Real Estate company I have ever had the pleasure of working with. Their attention, professionalism, and ability to get the job done seamlessly, with what I  considered to be a very difficult seller was truly amazing. To say they went the extra mile would be an understatement. I recommend them highly. Call them today if you are considering buying or selling. You won't be disappointed!

I worked with buyer agent Becky Young. Becky was a first class professional during a lengthy process of finding the right purchase for me. She was helpful without being pushy. She shared her knowledge of the real estate market helped me with a big decision. Becky was able to negotiate a fair selling price for me. After the sale, she checked with me just to make sure I was happy while asking me if she could do anything else for me. I highly recommend Becky

This company is great! Extremely knowledgeable group of the local market and changing times. They deliver on their promises! I strongly recommend using the Just Call Brenda team to list or buy a home!

Wonderful team and service. Super knowledgeable and made selling and buying a home a breeze. Will not use anybody else ever again. Don't look further at all, you won't be disappointed.

We have known Brenda for 10 years now, and she is the ONLY Realtor of choice. She is the very knowledgeable in the housing Industry, and I trust her guidance and expertise. We had full trust in her and couldn't be happier with our decisions.

Brenda and her Team are amazing to work with! They are knowledgeable and extremely easy to work with.

Best in the business. Always exceeds our expectations.

This team was amazing to work with!! They went above and beyond to help us find a home and make closing seamless! Kathleen was our realtor and not only did she spend many Friday nights with us she saw through every aspect of the purchase. Lee does all the inspection and in house aspect she was absolutely a pleasure and always quick with a response. If you are looking for a team that is in it for you this is the place:) sooooo happy.

Brenda Carroll is truly a 5 Star Professional! She and her team were amazing in the selling and purchasing of our homes. They operate as a seamless unit, covering all details of selling and buying a home with stellar expertise. We never had to worry about any of the inevitable ups and downs of the whole process because her team communicated so well with each other. They were always one step ahead of us - If we asked a question about a concern, they had always already talked about the issue and were either working on a solution or had already come up with one. They truly cared about us as individuals and always made sure that our wants and needs were met. They treated us like family, which was very important to us because we were very knew to the whole world of real estate. We never felt that the "deal" was more important than us. We would HIGHLY recommend Brenda Carroll and all of her team at Total Source Realty. Just Call Brenda! You won't regret it.

It was a very smooth process from the first meeting, when we discussed the housing market, neighborhood, pricing, until the closing date. Brenda's team did a great pricing analysis, helped me with the professional pictures, scheduled multiples companies to help me fix some issues in the house, prepared all the paperwork required, helped me with the negotiation and at the end signed all the closing documentations (as I was in a trip abroad). Excellent service. Very professional. Highly recommended.

One of our good friends recommended the "Just call Brenda" real estate team and we were working with Tracy to find our first home. We looked at over 20 homes until we found "THE" home and I have to say Tracy went out of her way the show us homes to accommodate our schedule even meeting us at after dark and on Sunday's to look at homes. She was excellent she gave expertise advise and was always very knowledgeable about the homes and areas they were located in.

Best Agent I have ever used in NC. She is top notch on her game and her team is second to none.

They help and guide you through a tough and complex process. at times it is very hard to navigate the sales process and they will be sure that you have a smooth a ride as possible.

They really know how to market your home in its best light.

Provided us with a number of options within our price range that met our specific criteria and were always punctual with responses to all of our questions. From the beginning the team at Total Source Realty/ Just Call Brenda were polite, helpful and catered to our likes/dislikes versus their own.  They gave great advice from their experience which ultimately helped us find the perfect home for us. They also helped negotiate and we were able to not only stay within budget but well under!

I am a disabled Vietnam veteran and needed help to sell my home without a lot of headaches. Brenda Carroll got me the full listing price in about a month from first showing to contract. She had measurements and photographs taken and placed on the internet along with information about the home.  Visits were coordinated by Centralized Showing Service so I got advance notice and could decline those that were not convenient. They helped me find a mover who was very helpful in moving me out of the house in a timely manner. They were great.

I have bought and sold over a dozen houses both in Canada and the United States and I can honestly say that Brenda and her team were the best Real Estate company I have ever had the pleasure of working with. Their attention, professionalism, and ability to get the job done seamlessly, with what I  considered to be a very difficult seller was truly amazing. To say they went the extra mile would be an understatement. I recommend them highly. Call them today if you are considering buying or selling. You won't be disappointed!

I have relocated many times over the years and have dealt with many RE agents. Most of them have done a good job for me. At least I thought so until I dealt with Brenda. Brenda helped us relocate and contract for the construction of a new home. She was knowledgeable and a great negotiator up front during the purchase. As construction progressed she was there for every third party inspection(she arranged for the inspection) and every walkthrough. She clearly established a new and much higher standard for hard work and dedication to her client. I also know that she has a great team of other real estate professionals in her agency. Aside from the real estate transaction, she has been most helpful to my family in various other aspects of our relocation. I could not recommend her more highly.

We have moved around quite a bit over the past 7 years. Becky Young was by far the best real estate agent that we have ever worked with. She is intuitive, extremely responsive and clearly on your side. Becky helped us find a builder and location for our new home before the lot was widely advertised. She continues to advocate for us every step of the way through the new home building process... explaining what to expect, flagging potential issues before they become problems and addressing our concerns. Highly recommend Becky and her team!

Brenda helped my family search for a home in the Cary-Apex when we moved from Wilmington, NC. Brenda took the time to get to know my whole family and to learn what we wanted in a home - she listened to our wishes, concerns, questions and in the end she found us the perfect house in a perfect neighborhood with perfect schools. We couldn't be happier with the whole home buying process and especially Brenda.

We bought our first house from "Just Ask Brenda" and couldn't be more delighted. The agent took photos of 5 houses and sent them before we moved, so we could pre-select. During the housing boom, all houses were viewed were sold, so the agent worked with us for 3 days to find the right house and made the entire process effortless.

Years later, we looked for housing in downtown Raleigh with another agent. Again, we couldn't have been more delighted with the pre-work the agent did to match our wish list and show us only the applicable houses. Even though we chose not to move that time, we will definitely work with "Just Ask Brenda" for our next move.

We worked with Brenda and Tim from day one. We were moving here quickly from Austin, Texas. Brenda was a great communicator over the phone and email to keep us updated on homes that were available that she thought would fit our needs. She carved out an entire weekend to show us around and acclimate us to the area. We tirelessly looked at tons of homes before we had to fly back. She continued to communicate well with us before our next visit. I feel she listened well to what we wanted in a house or neighborhood so we did not waste time on areas that did not fit what we needed. She was with us every step of the way...searching, walkthroughs, closing ect. One of Brenda's most favorable attributes is her ability and willingness to advocate for her clients!! Brenda's whole team treated us with respect and worked very hard to make our move and purchase of our new home go as smoothly as possible. We would highly recommend them to anyone else...in fact, we did....to my parents and Brenda and her team are working just as hard for them! Thanks Brenda!!

Brenda Carroll and her team were amazing to work with when my husband and I bought our first home. They made sure we got not only what we wanted, but what we needed. Their also negotiated fiercely on our behalf, which really helped us afford our first home! We would definitely recommend them to anyone!

Brenda should get six stars. She's well prepared and lives for her job. If you need someone to stand in your corner choose Brenda and her team. They know tricks of the business that will save you both time and money.

I used Brenda Carroll and her team to sell my home and purchase a property for my business. I truly believe Brenda is the best in the business and have referred a number of friends to her. She is a woman of integrity, and I have seen her do what is best for her clients, regardless of the cost to her. She is very knowledgeable of the area and a shrewd negotiator. Brenda and her team work hard for their clients and went above and beyond what I expected from them. I truly don’t believe you would go wrong hiring Brenda Carroll and her team to help you buy or sell your house.

We have used Just Call Brenda to sell our home and purchase the one we are currently in. Her guidance in preparing the house was spot on. We did what she asked and sold the house on day one at our asking price. We turned to Brenda to help purchase a lot and work with a national builder for our new house. Her negotiation skills helped us get things fixed the builder was reluctant to do. We have recommended friends and family to Brenda and all have similar stories. She is with you every step of the way and still stays in touch. Her network of service and repair folks is fantastic for after the sale. We were at a client thank you baseball game/dinner just last night. She has been doing this annually for over 10 years.

Excellent knowledge and customer services. Brenda and her team help me with suggestions on improvements I need to sell my house. She put me in contact with very good contractors that did the home improvements in a timely manner. She will spend whatever time you need to help you sell your house.  When we started looking for a new house her team was great in narrowing our search and helping us find the right house in the best locations. They were great in helping with the sell and the purchase.

We have been provided with support at every stage of our home buying experience. We would recommend Becky Young, our realtor, to anyone going through relocation to the Raleigh area. Since we were not familiar with this market, her help has been very valuable. She has been very flexible in personalizing her approach to meet our particular needs. Overall it's been a positive experience!

The Just Call Brenda, Total Source Realty Team helped us find our Dream Home. We are first time home buyers and Brenda and her team helped us through every step of the process. We started off a little naive about the home buying experience but we were quickly guided through the steps of financing,  items to focus on when visiting homes for sell, what options may best fit our lifestyle and future plans, all the way through closing. We hit a couple of rough patches, including a contract that didn't go through. Brenda and her team made sure to educate us and fought for us throughout the whole experience of losing the first house. In the end, with their guidance, we made the right decision and found a better home that is PERFECT for us. In addition, this really is a real estate team. What they cannot offer, they have reliable and proven referrals for. This includes all your home needs including painting, wood floor installation, carpet installation, home inspectors, and the list goes on. We will continue to be in touch with Brenda and the team for home maintenance, renovations, advise, or more real estate.

I have nothing but great things to say about Brenda. We moved to Cary, NC from Ohio and Brenda was a huge help in easing the stress of that transition. Her knowledge of the area and helping us find a neighborhood/house that fit our family was fantastic. She was very insightful about negotiations and the building/selling process. She stayed with us from start to finish throughout the process and provided her expertise and guidance. I would (and have!) recommend Brenda and her team to anyone looking to buy in this area.

Brenda and her team are the best realtors in the area, without a doubt. She provides expert advice on preparing your house to sell quickly. I made the changes she recommended, and my house sold within two weeks in a very difficult market. She is also a fabulous negotiator, getting you the best price possible. Along with professional expertise, she and her team are truly wonderful people. They each take a personal interest in helping you. I will never use any other realtor and will continue to recommend her very highly to anyone in the Triangle area!

Brenda Carroll has helped us sell two houses. The first house had been on the market for six months with a different realtor. There were several comparable houses on our street that had gone on the market within days of listing our home. Those houses sold quickly, and the listing realtor was Brenda Carroll. We called Brenda and the house sold in three days. When we were ready to sell the second house, we knew to ‘’Just Call Brenda’’. We sold the house at a great price in three weeks. Brenda and her team also helped us with the purchases of new houses. It was a wonderful experience. We were completed satisfied with Total Source Realty. We cannot say enough about Brenda and her team! They were professional, knowledgeable, and motivated. I recommend Total Source Realty to everyone I know selling or buying a house. There is no other realtor to call.

Brenda and her team helped my family buy two homes and sell one ranging from the first one in 2004 and the last in 2007. They have always been helpful, and if she is not available, someone from her team responds quickly. She helped us price our house just right for a good deal in a neighborhood that wasn't selling well and we sold our house in about half the time from what we expected. We will continue to use Brenda and her team.

What can I say? She helped my wife and I buy a house in 2007. I will only use her in the future to buy and sell property.

She also helped me get top dollar for the house we sold.

The experience was AWESOME!

She is an excellent negotiator and understands the RE market.

The entire team at Just Call Brenda makes you feel welcome and involved throughout the whole process - no matter if it's buying or selling, they have Professional people at all ends and they are a great company.

In planning our move from Delaware to North Carolina, we were apprehensive about how smoothly everything would work out. We found that the team from Just Call Brenda really stepped up to the plate in helping us make the transition.  We would certainly recommend Just Call Brenda to anyone interested in buying or selling a home.

After interviewing some other agents we met Tim and knew He was just the guy we were looking for, meeting the rest of the Team just solidified our decision! … Everyone on the team became part of our family and I recommend them to everyone I know!

Overall great experience, from the initial introduction and meeting, all the way through the sale and new purchase. Great Team! I enjoyed it every step of the way and will highly recommend to ANYONE."

Thank you for being with us throughout the entire buying and selling experience. You and your team were there when we had questions & treated us like we were your most important client. The customer service and attention to detail was fantastic. Job well done!

The Just Call Brenda Team runs like a well oiled machine. I would 100% recommend Brenda and her time, and have.  Brenda is a kind, intelligent, tough cookie. Our kind of girl.

I loved working with Brenda and her Team. It was the best experience for me as a first time owner.

Two strong offers in one week equals success in our book. Brenda and her team offered great advise and service in a difficult market. If we had to do it all over again, we would not hesitate to call Brenda and the Just Call Brenda team!

I have dealt with several Realtors over my lifetime - Brenda Carroll is by far the absolute best! She is extremely professional, very knowledgeable of the real estate markets and really works hard for her clients. If you ever need a competent & capable Realtor - Just Call Brenda!

We were amazed with how well Brenda and her team marketed and SOLD our home at an affordable commission in this challenging market. They also worked tirelessly to help us find our dream home and buy it at a fair price. Their experience really made the difference!

I've owned and sold 5 homes but I want you to know that my experience with you and the Just Call Brenda Team has been by far the best! Just knowing I had a Realtor I could trust was priceless. If anyone was to ask me about You and Your Team, my response would be AWESOME!

We want to thank you for handling the sale of our home. We know it was a challenging home to sell and you never waivered in your efforts. You guided us through our decision making and we were very satified with the outcome. Your team is amazing. We never called the office without a friendly voice answering. From the marketing materials, to handling the closing, they were easy to deal with and very professional. We have recommended you to several people and will continue to do so. Hopefully, we won't need a Realtor for a long time, but if circumstances would change, we'd Just Call Brenda!

We have promised to put in writing all you did for us... 1. You told us the truth - no punches pulled 2. You helped us examine all four offers 3. You worked hard to look at all the alternative with us - and kept us on task to do the same in a timely manner. 4. Maybe the hardest for us to understand but best for us - you wouldn't let us set a price - something that all the other Realtors who saw our property did first thing 5. You marketed our property in the best way for it, not just in some cookie-cutter format 6. You raised excitement and expectations in the marketplace 7. You gave us 3 offers to choose from 24 hours after we put the house "officially" on the market 8. You provided us the opportunity to invest our equity so we can live our dream - travelling the country in our motorhome!!! Professional, caring, honest, enthusiastic - Just Call Brenda!"

It's been quite a whirlwind of activity from the time we started preparing our home for listing through the busy weeks of buyer visits to moving day and now to closing day. It's hard to believe all this has taken place in only three months! Thanks so much for all the advice and hard work, from both you and your team, on getting us through this.

We could not be more thrilled with the entire team at Just Call Brenda Real Estate Team. Their skills in marketing real estate and representing their clients are unsurpassed. Our results working with Brenda and her entire team speak for themselves - they exceeded all of our expectations. When selecting someone to help you buy or sell a home, you want an experienced professional to guide you through the process. Just Call Brenda Team has outstanding people and the work they did marketing our home to potential buyers made all the difference. We were referred to Brenda by close friends and we will do the smae for anyone we know buying or selling real estate. Simply put, there is one call to make for real estate in Cary - Just Call Brenda!

The Just Call Brenda Team are top notch professionals that you can trust to help you buy & sell your home!

My husband and I have worked with many Realtors in the past. Not one of the previous Realtors compared to the excellent service we received from your team! I would not hesitate to refer anyone we know to "Just Call Brenda" and we will definately be calling you when we are ready to buy our next home!

I can't praise you enough! You were there for me every step of the way. You made my life much easier and very supportive. Again, thanks for everything!

Working with Brenda and her team was a real pleasure. Brenda's local knowledge, experience and willingness to discuss the realities of this difficult market allowed us to get a fair price for our property. We highly recommend the Just Call Brenda Team for their innovative marketing efforts, the quality of the team and, most importantly, their results!

Thank you very much! I look forward to working with you again - your team made the whole process easier.

You all are the BEST team I have ever worked with - and this was the 5th home I've sold, so I've worked with a few Realtors over the years. I thank you for being so communicative, professional, dedicated and honest with us. The support is seamless - regardless of who I talked to, it seemed the entire Just Call Brenda team always knew what was going on! This is remarkable to me. You put up with our emotion about the sale, the inevitable ups and downs of a financial transaction and you always made us feel you carded about us an individuals, not just as a client. We are so thankful to you all and we highly recommend your team at every opportunity!